Privacy Policy

This Privacy Policy ("Policy") outlines how THE LAYERS SKINCARE, an eCommerce store operating in Pakistan and powered by Shopify, collects, uses, stores, and protects your personal information when you visit and interact with our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Policy carefully to understand how we handle your data.

By accessing or using our website and services, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us when you visit our website or place an order. This information may include, but is not limited to:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Order history
  • Preferences and feedback

1.2 Automatically Collected Information

We may automatically collect certain information about your device and usage of our website, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URL
  • Clickstream data
  • Date and time of your visit
  • Pages visited

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders
  • To provide customer support and respond to inquiries
  • To improve our products and services
  • To send order updates and promotional communications
  • To analyze website usage and trends
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers and partners who help us operate our website and fulfill orders
  • Law enforcement agencies or regulatory authorities when required by law
  • In the event of a merger, sale, or acquisition of all or part of our business

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online transmission or storage method is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: You can request corrections to inaccurate or incomplete data.
  • Erasure: You can request the deletion of your personal information, subject to legal requirements.
  • Restriction: You can request restrictions on the processing of your data.
  • Objection: You can object to the processing of your data for certain purposes.
  • Data Portability: You can request a copy of your data in a structured format.

To exercise your rights or make inquiries about your personal information, please contact us using the information provided below.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

[Your Contact Information]

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any revised Policy on our website with the effective date. We encourage you to review this Policy periodically.

By using our website and services after any changes to this Privacy Policy, you agree to the revised terms.

This Privacy Policy is governed by and construed in accordance with the laws of Pakistan.